FAQs
-
Shopping at Eurospot is convenient. Browse through our wide selection of products and add the ones you want to purchase to your shopping cart. When you're ready, just click on the checkout button. At the checkout, we will securely collect your billing information to facilitate payment verification with your payment provider. Once your purchase is complete, you will be redirected to a download page where you can access all your digital content. Additionally, a confirmation email containing the download links will be sent to your registered email address.
We prioritise the security of your personal information. We collect your name, email and product details in order to assist you as well as provide transaction confirmation. All payment details are processed through our secure third-party provider. We strictly comply with the Data Protection Act and any enquiries can be sent to our support team.
-
Please contact our Customer Care Team by opening a new ticket in our Discord server with your Product ID and explain your error. We will try our best to solve this issue immediately.
For any concerns or questions relating to your product, please contact the Customer Care Team in our Discord server by opening up a new ticket.
Any specific content relating Eurospot or its brands, contact the current Studio Director or the current Creative Director
-
At Eurospot, we have a policy in place that states we do not provide refunds for the products you purchase. However, we want to assure you that when you make a purchase from us, we are committed to providing you with a comprehensive warranty for the specific product you have chosen.
-
Our products are delivered to you promptly as soon as you complete the purchase process. Instantly after your purchase, you can expect to receive the product without any delay.